What are cookies?

Cookies are small files that are stored on the user’s device while browsing the Internet or using other platforms and applications (such as mobile apps for phones or tablets). These files typically contain a unique identifier that allows the device to be recognized, even if its location or IP address changes.

In addition to cookies, AIDES may also use similar technologies intended for storing and retrieving data, such as local shared objects (flash cookies), tracking pixels, web beacons, or fingerprinting techniques, among others.

These tools can serve multiple purposes: facilitating navigation and access to site features, identifying the user as a customer or potential customer, obtaining technical information about the device, analyzing usage or browsing habits on the site, collecting data entered into forms, or personalizing content, including advertising, based on the user’s behavior.

It should be noted that access to the website does not require the user to have cookies enabled. However, disabling or rejecting certain cookies may affect the proper functioning of some services, limiting the full use of certain features.

How can you authorize the use of cookies?

AIDES will only use cookies when the user has given express consent, either via the banner shown upon accessing the site or through the provided configuration panel. However, certain cookies do not require such consent, as they are exempt because they are necessary to ensure the basic functionality of the website or to provide services expressly requested by the user. These technical cookies allow, among other functions, navigation management, data traffic control, maintaining active sessions, accessing restricted areas, processing purchases, ensuring service security, or participating in events.

Also exempt are cookies used to display audiovisual content, animations, or dynamic elements, to share information on social media, or to count visits for the technical billing of the software that supports some services. AIDES may also use cookies to manage advertising spaces, provided they are used solely as part of the website design and not to personalize the content displayed to the user.

Also included in this category of exempt cookies are those used for statistical measurement, as long as they generate anonymous data, as well as personalization cookies when the user themselves selects certain settings—such as language, number of search results, site design depending on the browser or access region—that personalize their experience compared to other users.

In any case, AIDES will not install cookies that require consent unless the user has taken a clear affirmative action indicating their willingness to accept them, such as interacting with the banner or manually setting preferences.

Users may manage their cookie preferences at any time via the Configuration Panel:

Users can access the configuration panel at any time to manage their cookie preferences. On the website, this option is available through the “Configure Cookies” button, located at the beginning of this Cookies Policy.

The configuration selected by the user will depend on the environment from which they access the service. If accessing via the Web, preferences are stored per browser and device.

What types of cookies do we use?

Users browsing the Site may encounter cookies installed directly from an AIDES domain or device, or cookies installed from domains or devices managed by third parties in accordance with the information detailed in the following section:

3.1. Classification of cookies by purpose
Depending on the purpose for which they are used, the cookies that may be installed on the user’s device—either by AIDES or third parties—are grouped into the following categories:

• Technical cookies: These are necessary for users to browse the website and use the various features and services available. This includes managing website operations and the proper functioning of essential elements. They also support media content loading, audio/video playback, visual animation, or social media integration.Additionally, within this category are included cookies used to efficiently manage non-personalized advertising spaces—provided they are not used for purposes requiring consent—as well as basic statistical measurement cookies (e.g., most visited pages or time spent on certain sections).
• Personalization or preference cookies: These remember certain user-selected settings to tailor their experience on the website. This includes number of search results, visual design according to browser used, or region of access. When these features are actively selected by the user, these cookies are considered part of the requested service and do not require prior consent.These cookies help provide a more tailored experience aligned with the user’s browsing profile, maintaining consistency across different contexts or devices.
• Analytics or measurement cookies: These observe overall user behavior on the website for statistical purposes. Whether managed by AIDES or third parties, these cookies collect valuable information to evaluate site performance and identify areas for improvement, such as visit numbers, most viewed content, or advertising campaign effectiveness. This data may also be used to develop analytical models in accordance with AIDES’s data protection policy.
• Behavioral advertising cookies: These cookies—whether owned or third-party—log information about the user’s device (such as OS or device type) and browsing habits. Through ongoing tracking, they enable the creation of a user profile to display advertising tailored to their interests. While AIDES may use these technologies for targeting, it does not engage in automated decision-making that produces legal effects or significantly impacts the user. Supporting tools like pixels may also be used for this purpose.If the user rejects these cookies, AIDES will be unable to offer personalized advertising based on browsing behavior. However, if the user is a customer or potential customer, AIDES may continue processing their data for commercial purposes based on their preferences and in accordance with its current privacy policy.

3.2. Classification by managing entity
Cookies can also be classified according to who manages and controls the data they collect:

• First-party cookies: Installed directly from systems or domains managed by AIDES and linked to services requested by the user through the website.
• Third-party cookies: Sent to the user’s device from domains or servers not controlled by AIDES, but by external entities that may process the information obtained for their own purposes.

3.3. Classification by duration
Depending on how long they remain active on the user’s device, cookies may be:

• Session cookies: These operate only during the user’s active session on the website. They collect and store temporary data, which is automatically deleted when the user closes the browser or ends the session.
• Persistent cookies: Unlike session cookies, these remain stored on the user’s device even after leaving the website. Their retention period is determined by the cookie’s controller and may range from a few minutes to several years.

You can review the cookies we use below:

Behavioral Advertising Cookies

Customization or Preference Cookies

Analytical Cookies

Basic Information on Personal Data Protection

Who is responsible for processing the data?
Inversiones Aides (hereinafter, “AIDES”).
Postal address: Boulevard Fishing Lodge, Punta Cana 23000.
Contact for the Data Protection Officer/Privacy Office: [email protected].

Why do we process the data?
In certain situations, the use of cookies may involve the processing of personal data of users who access the Site, especially when such users are identified or have provided data that allows them to be individually recognized, such as contact details, an IP address, or unique identifiers (e.g., an advertising ID) that enable individualized tracking of their activity.

Specifically, if the user has provided personal data through the forms available on the Site (e.g., as a potential customer), AIDES may use its own cookies to identify them as a customer or potential customer. Through these cookies, information related to their browsing activity on the Site or data entered into forms.

This data may be processed in accordance with the purposes set out in AIDES’ privacy policy.

How do we obtain your data?
We collect data directly from the user through the information they provide while browsing our website. This collection may occur through the use of cookies, online identifiers, or technologies that allow the unique identification of the device.

Additionally, we may receive information through AIDES partners, provided the user has granted consent to these third parties for the use of cookies that involve the transfer of data obtained through such cookies for analytical or advertising purposes.

Who do we share your data with?
Personal data may be shared with certain service providers that collaborate with AIDES. These third parties act as data processors and access personal data only to provide services on behalf of and for AIDES. For example, one such provider is Google Ireland Limited (“Google”).

AIDES rigorously selects its providers taking into account specific obligations, such as applying appropriate technical and organizational measures and limiting processing to the purposes instructed by AIDES.

Subcontracted services may include audience measurement, data analysis, advertising management, and other tasks related to the operation and optimization of the website or app.

Will international data transfers take place?
If the user consents to the installation of cookies, technology from providers such as Google may be installed, and their operations may involve the transfer of data to the United States. This transfer may, in very exceptional circumstances, result in access by U.S. authorities in the context of national security or law enforcement investigations.

However, AIDES only authorizes international data transfers to countries that have received an adequacy decision from the European Commission or, if not applicable, by applying appropriate safeguards established by current regulations, such as Standard Contractual Clauses or Binding Corporate Rules. Users can request additional information about these safeguards via the contact details provided in the privacy policy.

How long will we keep your data?
Personal data collected through cookies or similar technologies will be retained for as long as necessary to fulfill the specific purposes for which they were collected and for the duration of the user’s relationship with AIDES, under the terms set out in the privacy policy.

What are the users’ rights?
Users may exercise their rights of access, rectification, objection, restriction, portability, and erasure with respect to AIDES or inquire about any aspect related to the processing of their personal data by sending an email to [email protected].

Further Information
Users may consult detailed information about the processing of their personal data on our website, accessible at https://inversionesaides.com/privacy-policy/.

If users accept the use of third-party cookies, they should be aware that these are subject to the specific terms and conditions of the respective third parties, including their own data protection policies, which are beyond the control of AIDES. For example, in the case of Google, their policies can be reviewed at: https://business.safety.google/privacy/.

How can you disable or delete cookies?

Users may revoke or modify their consent to the use of cookies at any time. This can be managed through the Settings Panel, following the instructions provided in section 2, depending on whether access is via the Website or the App. Users may also adjust their preferences through commonly available cookie management platforms or by using the configuration options in their regular web browser.

If users wish to revoke their consent via their browser settings, they should configure it according to the following guidelines:

(i) Microsoft Internet Explorer: Go to the “Tools” menu, select “Internet Options,” and access the “Privacy” tab.
(ii) Firefox:
– On Mac: Go to “Preferences,” select “Privacy,” then “Show Cookies.”
– On Windows: Go to the “Tools” menu, select “Options,” access “Privacy,” then “Use custom settings for history.”
(iii) Safari: In the Safari menu, select “Preferences,” then “Privacy.”
(iv) Google Chrome:
– Open the “Tools” menu or Chrome tab (on Mac), select “Options” (“Preferences” on Mac), access “Advanced Settings,” then go to “Privacy and security” > “Site settings” > “Cookies and site data.”
(v) Microsoft Edge: Go to “Settings and more” > “Settings,” then navigate to “Cookies and site permissions” > “Manage and delete cookies and site data.”

Please note that if third-party cookies have been accepted, their removal must be done directly through the settings of the browser used. For this, users are encouraged to consult their browser’s help section or visit the specific support pages.

Additionally, users may choose to use tools that block tracking, such as those that implement the “Do Not Track” feature.

If you would like more detailed information on how to revoke previously granted consent, disable cookies, or if you have any questions related to this Cookie Policy, you may contact us via the methods indicated in section 4, Basic Information on the Protection of Personal Data.

Effective Date of the Policy:

This policy was last updated on May 13, 2025. It may be modified in the future to reflect applicable legal changes or changes in the use of cookies on the Site. If such changes require new user consent, AIDES will request it in accordance with current legislation.

To stay informed about the cookies we use and their purposes, we recommend that users review this policy periodically each time they access our Site.